Club Assistant
6 days ago
Sam's Club is seeking a dedicated and customer-focused individual to fill the role of Customer Service Representative in our Tinley Park, IL location. As a key member of our sales floor team, you will play a vital role in ensuring that our members have an exceptional shopping experience.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to delivering high-quality service. This role offers a competitive salary range of $17.00-$24.00 per hour, with additional compensation in the form of premiums ranging from $0.35 to $3.00 per hour depending on schedule, facility, season, or specific work performed. Additionally, you will receive a comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase plan, company-paid life insurance, and paid time off benefits such as PTO, parental leave, family care leave, bereavement, jury duty, and voting days.
Responsibilities
• Provide exceptional customer service to members across the club, answering any questions they may have and resolving issues in a timely and professional manner
• Maintain a clean, neat, and organized sales floor area, ensuring that merchandise is displayed attractively and that shelves are fully stocked
• Assist members with purchasing decisions, process transactions accurately, and handle returns and exchanges efficiently
• Work collaboratively with other team members to achieve sales goals and improve overall customer satisfaction
Benefits
Sam's Club offers a comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase plan, company-paid life insurance, and paid time off benefits such as PTO, parental leave, family care leave, bereavement, jury duty, and voting days. Additional benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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