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VP of Operations

2 months ago

Charlotte, North Carolina, United States Finexio Full time
Job Title: VP of Operations

Finexio is a leading provider of AP Payments as a Service, offering an embedded payments approach for business-to-business payments. Our mission is to simplify the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers' accounts payable and procurement software.

About the Role

We are seeking an experienced VP of Operations who will oversee the performance of Onboarding, Risk & Compliance, and Business Operations. The successful candidate will be responsible for ensuring that these areas are efficient and scalable for growth. Additionally, you will oversee our Business Intelligence team, which is responsible for ensuring accurate data throughout the organization.

Key Responsibilities
  • Support leaders throughout the organization to make data-driven decisions by creating business intelligence tools, visualizations, standards, and insights presentations.
  • Manage enterprise data intelligence and data analytics for Finexio, including design, development, and support of the data warehouse, dashboards, and other data analytical environments and systems.
  • Collaborate with leadership, key stakeholders, developers, and technical departments to promote information sharing and coordinate enterprise data intelligence development.
  • Proactively review processes to identify inefficiencies and opportunities for improved efficiency and effectiveness. Collaborate with the Product group to build-out critical tools and automate routine work where possible.
  • Keep Finexio operations up to date with industry best practices for Payment processing; drive the company towards operational excellence and compliance with SOC-2 operational principles.
  • Ongoing liaison with financial institution partners in relation to operational/Compliance matters.
  • Design and maintain reports and dashboards that capture meaningful data into Operations through leading and lagging indicators.
  • Foster a culture of accountability and continuous improvement and lead the team to achieve their very best through specific KPI's and metrics.
Requirements
  • Minimum of 10 years of Operations and Payments Processing management and leadership experience within a tech-enabled service environment.
  • Demonstrated experience forming and executing strategies of a core service delivery department.
  • Proven track record of process improvement analysis and implementation.
  • Demonstrated understanding of B2B payment methods and processes.
  • Exceptional written and verbal communication skills with the ability to influence leaders and negotiate with internal and external business partners.
  • Experience managing and overseeing Risk and Compliance function with the ability to evaluate processes and mitigate visible risks.
  • Hands-on experience with large volume payment setup, initiation, and reconciliation.
  • Experience in financial services and/or FinTech / Startup required.
  • BA in accounting, finance, economics, or business. MBA preferred.
What We Offer
  • The chance to work in a fast-paced start-up environment with experienced industry leaders.
  • Competitive salary and stock options.
  • Medical, dental, and vision.
  • Unlimited Vacation Policy.
  • Compensation: $140,000- $180,000k + equity.