Claims User Acceptance Tester

3 days ago

New York, New York, United States MetroPlus Health Plan Full time
Job Title: Claims User Acceptance Tester

At MetroPlus Health Plan, we are committed to empowering New Yorkers by uniting communities through care. We believe that healthcare is a right, not a privilege. If you have compassion and a collaborative spirit, work with us.

Job Summary

The Claims User Acceptance Tester will be responsible for validating whether all business requirements have been fulfilled before releasing the actual product to production. The individual will perform positive and negative testing to identify and ensure any defects found are corrected prior to implementation.

Key Responsibilities
  • Develop and follow a test plan which adheres to standard UAT quality practices/processes.
  • Act as a subject matter expert for all of Claims operations system application, ensuring the consistency of information across the department.
  • Specialize as a subject matter expert in testing and validating that business requirements have been implemented, as required prior to project go-live.
  • Lead and coordinate User Acceptance Testing (UAT) events to test and verify that solutions and tools meet the requirements set out by the business stakeholders for successful and timely project delivery.
  • Create and manage a User Acceptance Testing plan for each UAT event assigned.
  • Responsible for UAT planning, test case specifications, test execution, defect management, and test status reporting activities.
  • Participate in data mining and review forum activities to understand requirements, business processes and solution design.
  • Collaborate with IT, CORE, and Claims teams as needed.
  • Identify and manage risks, issues, mitigation, and action items to closure, as they pertain to UAT.
Requirements
  • Bachelor's degree required with 4+ years of information technology quality assurance and systems/application testing experience; or High School Diploma with 9+ years information technology quality assurance and systems/application testing experience required.
  • Knowledge and understanding of creating test plans, test cases, test procedures, test scripts, and expected results.
  • Prior experience performing user acceptance testing.
  • Experience with various types and levels of testing (e.g. unit, integration, and system testing).
  • Must be able to demonstrate adaptability to accommodate changes in scope and time.
  • Must have experience interfacing with functional and technical Business Analysts and can quickly understand business requirements to develop and execute appropriate tests scenarios.
  • Must be able to manage priorities to meet deadlines.
  • Ability to work with users to understand the objectives and be able to provide the structure to meet those objectives.
  • Must be detailed, have strong written and verbal communication skills.
  • Knowledge and experience of medical care, government programs and commercial lines-of-business.
  • Project management certification and experience, a plus.
  • Strong working knowledge of Microsoft Office tools.
Professional Competencies
  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Written/Oral Communication

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