Equipment Service Consultant
1 week ago
Are you passionate about the agricultural sector and skilled in equipment maintenance? Step into a rewarding role as a full-time Service Advisor with 21st Century Equipment LLC. In this pivotal position, you will play an essential role in our service department, inspiring your team to achieve excellence.
As the main liaison for clients seeking equipment repairs and upkeep, you will earn a competitive salary ranging from $45,000 - $65,000/year. In addition, you will enjoy a comprehensive benefits package that includes:
- A 401(k) plan with company contributions
- Profit-sharing opportunities
- Health, dental, vision, and life insurance coverage
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Parental leave benefits
- Paid Time Off (up to 24 days annually)
- 8 paid holidays each year
- Membership in the Deere Employee Credit Union
- Discounts on personal cell phone plans with Viaero or Verizon
- Access to TapCheck for same-day pay
KEY RESPONSIBILITIES:
In this role, you will be integral to our daily operations, overseeing the service department and developing strategies to enhance customer satisfaction while controlling costs. Your responsibilities will include:
- Processing work orders efficiently
- Managing technician performance and productivity
- Monitoring MST usage
- Assisting in the supervision of equipment repairs
- Facilitating clear communication within the service team
- Ensuring all work adheres to our high-quality standards
Your ultimate objectives will be to optimize returns on investments and deliver exceptional service that fosters client loyalty.
QUALIFICATIONS:
- A minimum of 3 years of experience in John Deere service department operations
- Familiarity with standard job pricing and commission-based compensation structures
- Basic accounting knowledge
- Strong communication skills, attention to detail, and organizational capabilities
- A collaborative spirit with the ability to motivate others
- Proficiency in computer applications, including Microsoft Office, and the ability to lift up to 50 pounds
ABOUT US:
Since our inception in 1996, 21st Century Equipment LLC has been dedicated to empowering farmers with innovative agricultural machinery and solutions. Our mission is to lead the agricultural solutions market, fueled by our team's creativity and entrepreneurial mindset. We prioritize integrity, accountability, and teamwork, believing in the sustainable future of production agriculture. Our employees benefit from extensive perks, growth opportunities, and a supportive work culture that embraces innovation and rewards success. Join us in making a meaningful impact in the agricultural industry while enjoying a fulfilling work environment.
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