Customer Service Associate
3 days ago
Company Overview: CB&S Bank is a reputable financial institution seeking a highly skilled Customer Service Associate to join our team.
Job Summary: We are looking for an experienced customer service professional to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a strong ability to work in a fast-paced environment, and a passion for delivering outstanding customer experiences.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Serve as a liaison between customers and internal teams to resolve issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Process requests for account changes, loan payments, and other banking services.
- Bachelor's degree or equivalent required.
- Minimum 2 years of experience in customer-facing roles, preferably in the banking industry.
- Strong communication and problem-solving skills.
- Ability to work effectively in a team environment.
Benefits: Our comprehensive benefits package includes health insurance, retirement savings plan, paid time off, and opportunities for career growth and development.
This role offers a competitive salary, opportunities for advancement, and a dynamic work environment. If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we encourage you to apply.
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