Service Representative Manager

3 days ago


Russellville, Alabama, United States CB&S Bank Full time
Job Summary

We are seeking an experienced Customer Service Specialist to join our team at CB&S Bank. This role involves providing high-quality support to customers through various communication channels.

About the Role:

  • Deliver Exceptional Service: Provide efficient and effective support to customers, resolving their queries and concerns in a timely manner.
  • Manage Customer Interactions: Gather information to document and resolve customer issues, maintaining accurate records throughout the process.
  • Process Transactions: Handle telephone transfers, loan payments, stop payments, and other transactions as required.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Minimum 2 Years Experience: Bookkeeping experience, customer service experience, or related experience preferred.
  • Strong Communication Skills: Ability to communicate effectively with customers and colleagues.

Compensation: The estimated annual salary for this position is between $52,000 and $72,000, depending on factors such as location and experience.



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