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Parts Counter Specialist

2 months ago

Lafayette, Indiana, United States Tom Wood Inc. Full time
Job Opportunity at Tom Wood Inc.

Tom Wood Inc., a leading Powersports dealership, is seeking a highly motivated and customer-focused Parts Counter Specialist to join our team.

Job Summary

We are looking for an individual who is passionate about the Powersports industry and has excellent communication skills to provide top-notch customer service. The successful candidate will be responsible for greeting customers, providing parts and accessories, and maintaining inventory.

Responsibilities
  • Customer Service: Greet customers promptly and courteously, providing excellent service and resolving customer needs and concerns.
  • Parts and Accessories: Assist customers in identifying the correct parts and accessories for their Powersports vehicles, providing knowledgeable advice on compatibility, availability, and pricing.
  • Inventory Management: Maintain and organize parts inventory, ensuring accurate counts and proper storage.
  • Collaboration: Work closely with the service department to ensure timely availability of parts for service jobs.
  • Industry Knowledge: Stay up-to-date with Powersports products, parts, and accessories, as well as industry trends.
Requirements
  • Communication Skills: Excellent communication and customer service skills.
  • Powersports Knowledge: Avid rider with a passion for the Powersports industry.
  • Previous Experience: Previous experience in a parts role is a plus, but we will train the right candidate.
  • Physical Demands: Ability to lift and move parts and accessories as needed (up to 50 lbs).
  • License: Required - Motorcycle license.
Benefits
  • PTO & Vacation: Paid time off and vacation.
  • Paid Holidays: Paid holidays.
  • Medical, Dental, Vision: Comprehensive medical, dental, and vision insurance.
  • 401k with Company Match: 401k plan with company match.
  • Life, Disability: Life and disability insurance.
  • Training, Tuition Reimbursement: Ongoing training and tuition reimbursement.
  • Service Awards, Career Advancement: Opportunities for service awards and career advancement.
  • Discounts: Discounts on motorcycles, parts, and accessories.