Customer Experience Data Analyst

1 week ago


Englewood, Colorado, United States DISH Network L.L.C Full time
Job Description: As a Data Analyst at DISH Network L.L.C, you will play a key role in shaping the future of customer experience for SLING. You will work closely with the Customer Retention Department to analyze industry trends and develop new retention strategies. Your responsibilities will include:

* Analyzing industry trends to inform new retention strategies and support overall business direction
* Developing and leveraging financial models to inform strategic decisions, guiding business initiatives to maximize the video services bottom line
* Using data insights to drive initiatives and offers that strengthen customer loyalty within an evolving content delivery ecosystem
* Leading projects to advance operational automation by integrating innovative technology solutions

We offer a competitive salary range of $72,350.00 - $103,400.00 per year, plus versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan. Our company values diversity and inclusion, and we are committed to creating a workplace where everyone has the opportunity to succeed.

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