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Senior Restoration Operations Supervisor

2 months ago

League City, Texas, United States Blue Kangaroo Packoutz Full time
Benefits:
  • Performance-based bonus structure
  • Career advancement opportunities
  • Comprehensive training and development programs
Compensation:
  • Attractive salary package
  • Professional growth and development prospects
  • Collaborative and supportive workplace culture
  • Potential for bonuses
Job Overview:

We are in search of a highly qualified and seasoned Senior Restoration Operations Supervisor to become a vital part of our innovative team. The ideal candidate will possess a minimum of 8-10 years of experience in the restoration sector, demonstrating a successful history of managing intricate restoration initiatives and effectively leading teams. This role demands a distinctive combination of technical knowledge, leadership capabilities, and a strong dedication to delivering outstanding customer service.

Key Responsibilities:
  • Project Oversight: Direct and manage a diverse array of restoration projects, including water damage, fire damage, mold remediation, and other restoration services. Ensure timely project completion, adherence to budget constraints, and maintenance of the highest quality standards.
  • Team Development: Inspire, mentor, and cultivate a team of restoration specialists. Promote a cooperative and efficient work atmosphere, ensuring staff are well-versed in the latest restoration methodologies and safety protocols.
  • Client Engagement: Act as the primary liaison for clients. Maintain effective communication with clients throughout the restoration journey, providing timely updates and addressing any concerns with professionalism.
  • Technical Proficiency: Utilize advanced knowledge of restoration techniques and equipment. Stay informed about industry trends and innovations to ensure the company remains a leader in the restoration field.
  • Quality Control: Establish and enforce quality assurance protocols to guarantee that all restoration work meets or surpasses industry benchmarks.
  • Safety Regulations: Ensure compliance with relevant health and safety regulations across all projects. Foster a culture of safety within the team.
  • Financial Oversight: Manage project budgets, encompassing labor, materials, and equipment expenses. Identify cost-saving opportunities without compromising quality.
  • Issue Resolution: Tackle and resolve complex technical challenges in restoration projects. Provide expert advice and solutions to secure successful project outcomes.
  • Marketing Strategies: Develop and implement marketing initiatives to enhance brand visibility, attract new clients, and retain existing ones. Leverage various marketing channels, including digital marketing, social media, and community outreach, to promote the company's services and values.
Qualifications:
  • Minimum of 8-10 years of experience in the restoration industry.
  • Demonstrated managerial or supervisory experience.
  • Strong understanding of restoration principles, techniques, and industry standards.
  • Exceptional communication and customer service abilities.
  • Proven ability to lead and motivate a team.
  • Excellent organizational and project management skills.
  • Proficiency in relevant project management and documentation software.
  • Relevant certifications in restoration (e.g., IICRC) are highly desirable.
About Us:

Blue Kangaroo PACKOUTZ is a leading contents cleaning and restoration company dedicated to employing industry best practices for the management of personal and business assets. Our mission is to restore what matters most to our clients. We understand the sensitivity of situations following fire, water, mold, or other damages, and we strive to make the restoration process as seamless and stress-free as possible.