Genuine Parts Advisor

3 weeks ago


Franklin, Tennessee, United States Hendrick Automotive Group Full time
Genuine Parts Advisor Job Description

We are seeking a skilled and experienced Genuine Parts Advisor to join our team at Hendrick Automotive Group. As a key member of our parts department, you will be responsible for providing exceptional customer service, recommending genuine parts, and maintaining a clean and organized work environment.

As a successful candidate, you will have a strong background in automotive parts, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering outstanding customer experiences and meeting sales targets, we encourage you to apply for this exciting opportunity.

About the Role:

  • Recommend genuine parts to customers, ensuring their vehicles meet manufacturer standards.
  • Respond promptly to customer inquiries, resolving issues efficiently and offering tailored solutions.
  • Maintain accurate records of customer interactions, sales data, and inventory levels, utilizing our dealership management system (DMS).
  • Collaborate with colleagues across departments to ensure efficient part deliveries, resolve stock discrepancies, and optimize inventory management.
  • Work closely with the parts manager to achieve business objectives, including sales growth, customer satisfaction, and process improvements.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field; or equivalent experience.
  • Minimum 3 years of experience in automotive sales, preferably in a parts or service department.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to lift up to 30 pounds and stand for extended periods.
  • Familiarity with DMS software and Microsoft Office applications.

Estimated Salary:$45,000 - $60,000 per year, depending on experience.



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