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Food and Beverage Team Leader

2 months ago


Knoxville, Tennessee, United States Target Full time
About the Role

We are seeking a highly skilled and motivated Food and Beverage Team Leader to join our team at Target. As a Food and Beverage Team Leader, you will be responsible for leading a team of hourly team members, ensuring a fresh, full, and food-safe shopping experience for our guests, and driving sales growth in the Food and Beverage department.

Key Responsibilities
  • Lead and develop a team of hourly team members to achieve sales goals and provide exceptional guest service.
  • Ensure a fresh, full, and food-safe shopping experience for our guests by maintaining high standards of inventory management, area routines, and food safety policies and procedures.
  • Assess and prioritize business needs, develop business plans, and assign tasks to team members to drive sales growth and improve operational efficiency.
  • Validate and follow up on team members' progress against daily assignment sheets, production area routines, and best practices.
  • Establish relationships with direct-to-store delivery (DSD) vendors to ensure brand standards are met and areas are full and maintained.
  • Ensure accurate in-stocks by placing store-initiated orders with DSD distributors according to best practices.
  • Lead team to uphold and maintain all Starbucks and Pizza Hut brand standards and foster a productive relationship with your Starbucks DM.
  • Evaluate candidates for open positions and develop a guest-centric team.
  • Participate in team onboarding and learning, and close knowledge gaps through training and experiences.
  • Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business and protect your store's liquor license (if applicable).
  • Complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
  • Fulfill key carrying responsibilities as the business needs.
  • Demonstrate a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard.
  • Demonstrate a culture of ethical conduct, safety, and compliance, lead team to work in the same way, and hold others accountable to this commitment.
  • Support your Executive Team Leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning, help close skill gaps through development, coaching, and team interactions.
  • Address store needs (emergency, regulatory visits, etc.).
  • Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties.
Requirements
  • High school diploma or equivalent.
  • Age 18 or older.
  • Previous retail and/or food experience preferred, but not required.
  • Strong interest and knowledge of the Food and Beverage business.
  • Ability to lead and hold others accountable, communicate on multiple frequency devices, operate handheld scanners, and other technology equipment as directed.
  • Work independently and as part of a team, manage workload and prioritize tasks independently.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Welcoming and helpful attitude, effective communication skills.
What We Offer

We offer a competitive benefits package, including comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. We also offer opportunities for career growth and development, as well as a fun and dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest service and driving sales growth, we encourage you to apply for this exciting opportunity.