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Food and Beverage Team Leader
2 months ago
We are seeking a highly skilled and motivated Food and Beverage Team Leader to join our team at Target. As a Food and Beverage Team Leader, you will be responsible for leading a team of hourly team members, ensuring a fresh, full, and food-safe shopping experience for our guests, and driving sales growth in the Food and Beverage department.
Key Responsibilities- Lead and develop a team of hourly team members to achieve sales goals and provide exceptional guest service.
- Ensure a fresh, full, and food-safe shopping experience for our guests by maintaining high standards of inventory management, area routines, and food safety policies and procedures.
- Assess and prioritize business needs, develop business plans, and assign tasks to team members to drive sales growth and improve operational efficiency.
- Validate and follow up on team members' progress against daily assignment sheets, production area routines, and best practices.
- Establish relationships with direct-to-store delivery (DSD) vendors to ensure brand standards are met and areas are full and maintained.
- Ensure accurate in-stocks by placing store-initiated orders with DSD distributors according to best practices.
- Lead team to uphold and maintain all Starbucks and Pizza Hut brand standards and foster a productive relationship with your Starbucks DM.
- Evaluate candidates for open positions and develop a guest-centric team.
- Participate in team onboarding and learning, and close knowledge gaps through training and experiences.
- Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business and protect your store's liquor license (if applicable).
- Complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
- Fulfill key carrying responsibilities as the business needs.
- Demonstrate a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard.
- Demonstrate a culture of ethical conduct, safety, and compliance, lead team to work in the same way, and hold others accountable to this commitment.
- Support your Executive Team Leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning, help close skill gaps through development, coaching, and team interactions.
- Address store needs (emergency, regulatory visits, etc.).
- Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties.
- High school diploma or equivalent.
- Age 18 or older.
- Previous retail and/or food experience preferred, but not required.
- Strong interest and knowledge of the Food and Beverage business.
- Ability to lead and hold others accountable, communicate on multiple frequency devices, operate handheld scanners, and other technology equipment as directed.
- Work independently and as part of a team, manage workload and prioritize tasks independently.
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
- Welcoming and helpful attitude, effective communication skills.
We offer a competitive benefits package, including comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. We also offer opportunities for career growth and development, as well as a fun and dynamic work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest service and driving sales growth, we encourage you to apply for this exciting opportunity.