Equipment Finance Customer Service Representative

3 weeks ago


Saint Paul, Minnesota, United States U.S. Bank Full time
Job Summary

U.S. Bank is seeking a highly skilled Equipment Finance Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues, and maintaining accurate records.

Key Responsibilities
  • Provide high-quality customer service to clients via phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and maintain knowledge of equipment finance products and services.
Requirements
  • High school diploma or equivalent required.
  • 2-4 years of relevant experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficient in Microsoft Office applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.
Why Join U.S. Bank?

At U.S. Bank, we are committed to creating a diverse and inclusive workplace where our employees can thrive. We offer a range of benefits and programs to support your physical, emotional, and financial well-being. Join our team and be part of a company that values its employees and is dedicated to making a positive impact in the communities we serve.



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