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Vendor Governance and Strategic Initiatives Manager

2 months ago

Chicago Illinois, United States McDonald's Corporation Full time
Job Description

The Vendor Governance and Strategic Initiatives Manager, Vendor Governance and Strategic Initiatives COE, in the Vendor Management Organization will be focused on delivering transformative excellence in vendor governance and strategic initiatives, fostering collaboration, efficiency, and innovation across the organization.

We are committed to establishing structured and consistent governance processes, ensuring transparency, efficiency, and accountability throughout the vendor engagement lifecycle.

This position requires a dynamic professional with strong technical skills, capable of building out products, developing within the Microsoft Power Platform, documenting processes, managing projects and with advanced data analytics skills, proficient in leveraging tools for data integration, visualization, and automation.

Key Responsibilities:

  • Support Enterprise Services, Risk Management, Security, Back Office Applications, and Software provider relationships through tool enablement.
  • Accountable for the McDonald's Global Technology services portfolio, ensuring a structured approach to supervising all service providers (segmentation of providers: Strategic, Major, Specialized, Commodity).
  • Facilitates the involvement of key executives in governance processes for Service Providers, including key decision making related to agreements.
  • Executes on the VMO strategy on behalf of McDonald's.
  • Executes the portfolio risk management program to ensure provider compliance.
  • Serve as a subject matter authority to McDonald's stakeholders, corporate procurement and legal to obtain their assistance in contract-related activities.
  • Facilitate timely problem resolution of contractual issues to minimize impact of service disruptions to McDonald's Global Technology and business partners.
  • Monitoring performance of contracts against performance indicators to ensure all obligations under agreements are being met.
  • Ensuring McDonald's stakeholders understand our contractual obligations and monitors our compliance to them.
  • Design, implement and optimize business processes to enhance efficiency and effectiveness within the VMO.
  • Data Analysis: Develop and maintain PowerBI dashboards and Smartsheets to provide actionable insights and support data driven decision-making.
  • Utilize technical skills to support various projects and initiatives within the organization.
  • Support projects from inception to completion, ensuring timely delivery and adherence to budget and quality standards.
  • Accountable for:
    • Support the development of the portfolio scorecard / provider view of performance (Executive, Functional, Operational reporting).
    • Support the overall Governance Model for Providers including Business Reviews, Contract Renewals, Stakeholder Management & liaison between internal functions and Provider.
    • Support financial validation for our third party spend.
    • Alignment of processes with Global Workforce Solutions.
    • Coordinate and direct relevant VMO projects as assigned.
    • Assist in the build out of products and support their lifecycle.