International Operations Coordinator
4 weeks ago
About the Role
At PGL, we are seeking an experienced International Operations Specialist to join our team in Phoenix, AZ. This full-time position offers a salary of $80,000 - $110,000 per year, depending on experience.
Job Description
We are looking for a skilled professional who can meet or exceed client expectations by providing excellent service and responding quickly to challenges. The ideal candidate will have a positive attitude, be highly accurate, and be willing to help their colleagues in other departments when needed.
Key Responsibilities
• Seek opportunities to maximize profit for PGL while reducing customer supply chain costs
• Cooperate with cross-functional teams to achieve organizational objectives
• Facilitate day-to-day shipment activity and provide status updates to customers
• Process all shipment/transportation activities for key customer accounts and provide instructions to external agents
• Handle import shipments from origin pickup to delivery and follow up with agents on status
• Provide updates to customers, update information and accrue all costs in the operating system, and adhere to established customer SOPs
Skills and Qualifications
The successful candidate will possess excellent communication skills, active listening abilities, and strong problem-solving skills. They will also have a thorough understanding of transportation principles, customer service, and business management practices. Key qualifications include:
• 3-5 years of international freight forwarding experience
• Industry-related degree and/or certification
• Strong knowledge of logistics, supply chain management, and customer service principles
Benefits
PGL offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide ongoing training and development opportunities to help our employees grow professionally.
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application to us today.
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