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Technical Solutions Specialist
3 weeks ago
Salesforce welcomes all. We're seeking a talented Technical Solutions Specialist to join our team in Bellevue, WA.
In this role, you'll be responsible for resolving critical technical issues, ensuring timely and complete problem-solving to technical challenges and business issues. Key responsibilities include:
- Leading the complete end-to-end customer experience;
- Developing and maintaining technical expertise in assigned areas of product functionality and applying that expertise effectively to help customers;
- Raising issues to Product Engineering when required.
The ideal candidate will have a Master's degree in Computer Science, Technology Management, Engineering, or a related quantitative discipline, and one year of experience in a related field. Strong skills in AzureDevops, Log rocket, Swagger, SDLC, JIRA, IT Business Analysis, KPIs, Salesforce Admin, Scrum Master, and Splunk are essential. The base salary range for this position is $113,797 to $116,000 per annum. Certain roles may be eligible for incentive compensation, equity, and benefits.