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Event Service Assistant

2 months ago

Raleigh, North Carolina, United States AEG Full time
Join our dynamic catering team

As a vital member of our catering department, you will uphold our commitment to excellence, ensuring that every guest's experience is memorable and enjoyable. Your responsibilities will include assisting in event preparations, setup, execution, and teardown. You will significantly contribute to customer satisfaction and the overall success of our brand.

Key Responsibilities:
  • Arrive punctually and ready for your shift in the appropriate uniform.
  • Adhere to all instructions and maintain quality standards.
  • Assist the lead catering chef in loading necessary food and service items into catering vehicles.
  • Support in stocking food stations and buffets as directed.
  • Comply with company policies, procedures, and quality standards.
  • Collaborate with the lead catering chef to ensure proper setup and presentation as per event specifications.
  • During events, your tasks may include setting tables, serving food, carrying trays, clearing tables, and managing waste.
  • Be flexible and available to assist in various roles to ensure smooth operations.
  • Participate in scheduled employee meetings and contribute suggestions for improvement.
  • Perform additional related duties as assigned by management.
Qualifications:
  • Proficient in reading, writing, and understanding English.
  • Exhibit strong moral and ethical principles in the workplace.
  • Ability to thrive in a fast-paced, high-pressure environment while maintaining quality standards.
  • Skilled in fostering a safe working environment.
  • Capable of restocking items as needed throughout your shift.
  • Effective communication skills with both staff and customers.
  • Good numerical and written communication abilities.
  • Proven track record of adapting to flexible work schedules.
  • Willingness to undertake various tasks as assigned by management.
  • Ability to establish and maintain excellent customer relationships.
  • Reliable transportation to and from work.
  • Availability to work evenings, holidays, and extended hours as required.
  • Must pass a criminal background check.
Education and Experience:
  • High school diploma or equivalent preferred.
  • ServSafe Certification is highly desirable.
  • Two years of experience in customer service is preferred.
Physical Requirements:
  • Frequent walking and standing for extended periods.
  • Able to lift and/or move up to 50 lbs.
  • Regular use of manual dexterity and gross motor skills.
  • Able to reach, kneel, and stoop as necessary.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.