Customer Service Representative

3 days ago


Dover, New Hampshire, United States Marriott Hotels Full time
Unlock Your Potential with Marriott Hotels

As a Front Desk Agent, you'll be part of a dynamic team that delivers exceptional guest experiences. With Marriott's global presence and diverse portfolio of brands, you'll have the opportunity to grow and develop your skills in a fast-paced and rewarding environment.

Key Responsibilities:
  • Process guest check-ins and check-outs efficiently, ensuring seamless transitions and resolving any issues promptly.
  • Manage guest payments and resolve any discrepancies or disputes in a professional and courteous manner.
  • Provide exceptional customer service, responding to guest inquiries and requests in a timely and accurate manner.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

At Marriott Hotels, we're committed to helping our team members achieve their career goals and live their best lives. With a focus on teamwork, innovation, and customer satisfaction, we offer a supportive and inclusive work environment that's perfect for those who thrive in a dynamic and fast-paced setting.



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