Customer Service Representative

2 months ago


Dover, New Hampshire, United States Marriott Hotels Full time
Unlock Your Potential with Marriott Hotels

As a Front Desk Agent, you'll be part of a dynamic team that delivers exceptional guest experiences. With Marriott's global presence and commitment to excellence, you'll have the opportunity to grow and develop your skills in a fast-paced and rewarding environment.

Key Responsibilities:
  • Process guest check-ins and check-outs efficiently, ensuring seamless transitions and resolving any issues promptly.
  • Manage guest payments and resolve any discrepancies or disputes in a professional and courteous manner.
  • Provide exceptional customer service, responding to guest inquiries and requests in a timely and accurate manner.
  • Maintain accurate records and reports, ensuring compliance with Marriott's high standards.

At Marriott, we're committed to helping our team members achieve their full potential. With opportunities for growth and development, you'll be empowered to take on new challenges and advance your career in a supportive and inclusive environment.



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