Customer Service Team Lead

4 weeks ago


Wilmington, Delaware, United States Circle K Full time

As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include providing training assistance to new Customer Service Representatives, performing shift supervision, and completing all store merchandise build-to's. Additionally, you will be responsible for receiving and verifying vendor deliveries, as well as completing a grocery order and delivery. If you are a motivated and customer-focused individual who is looking for a challenging role in a fast-paced retail environment, this may be the opportunity for you.

Key Responsibilities:
  • Provide prompt, courteous customer service and resolve customer issues on shift
  • Provide training assistance to new Customer Service Representatives
  • Perform shift supervision
  • Complete all store merchandise build-to's
  • Receive and verify vendor deliveries
  • Complete a grocery order and delivery


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