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Customer Service Team Lead
1 month ago
As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also assist in training new Customer Service Representatives and perform shift supervision. Additionally, you will be responsible for completing store merchandise build-to's, receiving and verifying vendor deliveries, and ensuring the overall smooth operation of the store.
Key Responsibilities:
- Provide prompt and courteous customer service
- Resolve customer issues on shift
- Assist in training new Customer Service Representatives
- Perform shift supervision
- Complete store merchandise build-to's
- Receive and verify vendor deliveries
Requirements:
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong communication and leadership skills
