Retail Sales Associate

4 days ago


Elk Grove, California, United States HomeGoods Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at HomeGoods. As a Sales Floor Associate, you will play a critical role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Role model established customer experience practices with internal and external customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards.
  • Merchandise Handling: Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Recovery and Recovery Standards: Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store.
  • Communication and Teamwork: Provide and accept recognition and constructive feedback, working effectively with peers and supervisors.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to work a flexible schedule to support business needs.
  • Communication and Organizational Skills: Possess strong communication and organizational skills with attention to detail, capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

As a Sales Floor Associate at HomeGoods, you will be eligible for a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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