Quality Assurance Manager

4 weeks ago


Milwaukee, Wisconsin, United States Exide Technologies Full time
Job Title: Quality Manager

Join our team as a Quality Manager and take on a leadership role in ensuring the highest quality standards are met in our manufacturing facility.

Key Responsibilities:
  • Provide day-to-day quality support to manufacturing teams, including development of plans and procedures.
  • Lead the quality team in ensuring compliance with testing and control plan requirements.
  • Coordinate and participate in MSA evaluations and implement improvements based on results.
  • Validate measurement gauges and ensure they are calibrated, in good working order, and used correctly.
  • Ensure the plant complies with all quality control inspections and sampling techniques to meet company and customer quality standards.
  • Responsible for adherence to Process Control Plans and Process and Product specifications.
  • Verify incoming material requirements and conduct periodic sampling of in-process components.
  • Coordinate short-term and long-term capability studies with the plant process engineering team for continuous improvement.
  • Conduct research on product defects, test performance, plant reject and scrap, and drive process or product improvements.
  • Develop timely responses to customer quality concerns and drive permanent corrective actions into the plant.
  • Lead problem-solving training within the plant and lead by example.
  • Assist with conducting and preparing quality audits and reports.
  • Work with teams on problem-solving initiatives and link actions and outcomes to Control Plans, PFMEA's, plant inspection points, and Customer returns.
  • Coordinate efforts with the team to resolve internal KPI's and external customer issues.
Supervisory Responsibilities:

Provide technical guidance and direction to positions including but not limited to Customer Quality Specialist, Quality Systems Coordinator, Quality Inspectors, Lab and Calibration Technicians, and clerks.

Determine departmental training needs, evaluate subordinate job performance, recommend salary/title changes, and determine hiring actions.

Coach and develop employees for future career advancement and to assure accountability and adherence to established policies and procedures.

Qualifications:
  • Minimum of 4-year technical degree in science, engineering, or quality.
  • If no College Degree, must have 10 years or more experience as a Quality Manager in a Manufacturing facility.
  • 5-8 years related experience as a quality engineer or equivalent at a corporate and/or manufacturing plant.
  • Six Sigma Certification (Green Belt or Black Belt) desired.
Competencies, Skills, Knowledge:
  • Demonstrate leadership skills.
  • Proficient in problem-solving - root cause analysis, 5 why, etc.
  • Must be quality and customer-oriented.
  • Must have strong problem-solving skills.
  • Knowledgeable in ISO9000 quality standards; APQP methodology; Control Plans, FMEAs, and PPAPs.
  • Knowledgeable in Six Sigma and Lean tools.
  • Familiarity with Quality Operating Systems.
  • Must be able to work independently and in a team-oriented environment on multiple projects.
  • Strong skills in statistical methods.
  • Strong verbal/written communication and interpersonal skills.
  • Strong computer skills - Windows-based programs.


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