Senior Retail Operations Manager

2 days ago


Florence, Colorado, United States Rainbow Stores Full time
About This Opportunity

Salary: $60,000 - $80,000 per year

Rainbow Stores is seeking a Senior Retail Operations Manager to oversee and coordinate the activities of our retail sales team.

Key Responsibilities:
  • Team Supervision: Supervise a team of retail sales workers, ensuring they have the necessary tools and support to succeed.
  • Schedule Optimization: Adjust daily schedules for shift personnel to maximize efficiency and productivity.
  • Employee Development: Train and evaluate employees to ensure they meet the required standards.
  • Business Analysis: Track monthly results and trends to inform business forecasting and drive growth.
  • Customer Satisfaction: Resolve escalated customer complaints in a timely and professional manner.
Requirements:
  • Experience: Previous experience in retail, customer service, or related fields is essential.
  • Leadership Skills: Strong leadership qualities are required to motivate and guide the team.
  • Communication Skills: Excellent written and communication skills are necessary to effectively interact with colleagues and customers.
About Rainbow Stores

Rainbow Stores offers competitive pay with opportunities for benefits and career advancement. Our company values a positive work environment and provides training and development opportunities to help our employees grow professionally.



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