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Telecommunications Systems Specialist

2 months ago

Richmond, Virginia, United States Stafford Gray Full time
About the Role

The Telecommunications Analyst will play a pivotal role in Stafford Gray's telecommunications infrastructure. This position involves analyzing communication needs, implementing solutions, and ensuring the reliability of voice and data services. The Telecommunications Analyst will work closely with vendors and internal stakeholders to troubleshoot issues, conduct performance assessments, and recommend improvements for telecommunication services.

Key Responsibilities

  • Analyzing communication needs and implementing solutions to ensure reliable voice and data services
  • Working with vendors and internal stakeholders to troubleshoot issues and conduct performance assessments
  • Recommending improvements for telecommunication services
  • Supporting the deployment of new technologies and ensuring compliance with industry standards and policies

Requirements

  • Bachelor's degree in Telecommunications, Information Technology, or a related field
  • 3-5 years of experience in telecommunications analysis and support
  • Strong understanding of telecommunication systems, including VoIP, PBX, and mobile communications
  • Familiarity with network infrastructure and its integration with telecommunications
  • Experience with service providers and contract management
  • Excellent analytical and problem-solving skills
  • Strong communication abilities, both written and verbal
  • Relevant certifications (such as CCNA or equivalent) are a plus