Assistant General Manager

2 weeks ago


Reston, Virginia, United States HC-Resource Full time

HC-Resource is a leading provider of exceptional dining experiences. We are seeking a highly skilled and driven Assistant General Manager to join our team.

About the Role

  • Lead a high-performing team of restaurant personnel to deliver exceptional customer service and drive sales growth.
  • Develop and implement strategies to maintain adequate inventory levels, reduce waste, and optimize inventory turns.
  • Implement industry-leading training programs to enhance employee skills and knowledge.
  • Manage employee relations by effectively communicating with staff and addressing concerns in a timely manner.
  • Maintain store conditions that meet or exceed company standards, ensuring a safe and clean environment for employees and guests.
  • Analyze financial and accounting reports to identify areas for improvement and implement cost-saving measures.
  • Control expenses, including food cost, inventory, cash control, payroll, and other operational costs, to meet or exceed company budget guidelines.
  • Ensure staff schedules are posted within the company's timeline and complete recurring tasks on or before scheduled deadlines.
  • Maintain a professional image at all times, providing excellent customer service and representing the company in a positive light.

Requirements

  • Proven success in leadership of high-volume full-service restaurants, with a track record of driving sales growth and improving operational efficiency.
  • Exceptional leadership qualities, with the ability to motivate and develop a high-achieving team.
  • Strong customer service skills, with a focus on delivering exceptional experiences for guests.
  • Ability to lead by example, set high standards, and delegate tasks effectively to team members.
  • Experience in creating a safe, fun, and clean environment that fosters employee engagement and guest loyalty.
  • Ability to meet or exceed sales, cost, quality, hospitality, cleanliness, and other key performance indicators.
  • Strong communication skills, with the ability to communicate openly, clearly, and effectively with a positive and solutions-oriented demeanor.


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