Veterinary Care Specialist

5 days ago

Needham Heights Needham MA USA, United States Highland Animal Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Technician to join our team at Highland Animal Hospital. As a key member of our veterinary care team, you will provide exceptional care to our patients and exceptional service to our clients.

Key Responsibilities
  • Client Communication: Provide clear and concise information to clients regarding their pets' health, including status updates, home care instructions, and medication administration guidance.
  • Client Education & Support: Educate clients on preventative medicine, wellness care, and laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
  • Customer Service: Greet clients, escort them and their pets into exam rooms, and ensure smooth transitions to the front desk.
  • Animal Handling & Care: Safely and compassionately restrain animals, assist veterinarians in medical, surgical, and dental procedures, and prepare patients for surgery.
  • Facility & Equipment Maintenance: Properly care for surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
  • Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system.
  • Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
Qualifications
  • Less than one year of Veterinary Technician experience.
  • Ability to handle animals safely and compassionately.
  • Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
  • Familiarity with DEA, OSHA, and hospital safety guidelines.
About Highland Animal Hospital

We are committed to providing our patients with the highest level of care and our clients with exceptional service. Our hospital is equipped with state-of-the-art technology, including digital radiography, digital dental radiography, in-house labs, CO2 laser, cold laser therapy, and ultrasound. We also offer exotic animal care.

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