Veterinary Technician

2 months ago

Needham Heights, United States Highland Animal Hospital Full time
Veterinary Technician

Highland Animal Hospital is hiring a full-time Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect

As you join our mission to provide our patients with the level of care we would demand for our own pets, expect to be supported in your work and home life with:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Guardian voluntary benefits
  • Professional development opportunities
  • Employee pet discounts Because we know your pets are family, too.
Competitive Salary: Determined by the candidate's skills, experience, and qualifications. Sign-on bonus

Schedule: Full-time position. The hospital is open Monday - Friday 8 am - 7 pm and Saturday 8 am - 2 pm.

Key Responsibilities:
  • Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
  • Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
  • Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice's products, programs, and services.
  • Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
  • Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
  • Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
  • Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
  • Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.
Qualifications:
  • Less than one year of Veterinary Technician experience.
  • Ability to handle animals safely and compassionately.
  • Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
  • Familiarity with DEA, OSHA, and hospital safety guidelines.

About Highland Animal Hospital

We're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, in-house labs, CO2 laser, cold laser therapy, and ultrasound. We also offer exotic animal care.

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