Xfinity Retail Sales Consultant

4 days ago


Fall River, Massachusetts, United States Comcast Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Representative to join our Xfinity Retail team. As a Sales Representative, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities
  • Provide exceptional customer service and support to customers, ensuring their needs are met and exceeded.
  • Utilize product knowledge and sales skills to educate customers on our products and services, increasing their experience and satisfaction.
  • Work collaboratively with customers to understand their needs and provide tailored solutions.
  • Achieve sales and customer experience goals and objectives, driving business growth and customer loyalty.
  • Participate in ongoing training and development to stay up-to-date on products, services, and sales techniques.
  • Work effectively in a fast-paced retail environment, managing multiple customers and priorities simultaneously.
Requirements
  • High school diploma or equivalent required.
  • 2-5 years of sales or customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong product knowledge and sales skills, with the ability to learn and adapt to new products and services.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • Competitive base pay and commission structure.
  • Opportunities for career growth and advancement.
  • Comprehensive training and development programs.
  • Excellent benefits package, including medical, dental, and vision insurance.
  • 401(k) matching and employee stock purchase plan.


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