Sales and Service Specialist

4 weeks ago


Lake Oswego, Oregon, United States YogaSix - Lake Oswego Full time
Job Title: Sales and Service Specialist

YogaSix - Lake Oswego is seeking a highly motivated and customer-focused Sales and Service Specialist to join our team. As a Sales and Service Specialist, you will play a key role in supporting the General Manager in overseeing the studio's sales goals and customer service standards.

Key Responsibilities:
  • Lead generation and membership sales and retention
  • Work alongside the GM to grow all revenue streams, including memberships, retail, and teacher training
  • Schedule and participate in grassroots marketing partnerships to drive new guest traffic
  • Support the recruitment, hiring, training, and supervision of Wellness Advisors on the sales process
  • Delegate sales activities to the Wellness Advisor teams
  • Execute new member welcome and lost sheep calls
  • Track first visits
  • Work alongside the Lead Wellness Advisor to manage the team
  • Respond to advanced customer service calls
  • Fill in as needed for sales associates
Requirements:
  • 1+ year of retail/service sales or fitness sales experience
  • Proven experience in generating and following up on leads
  • Confident in generating personal sales and training Wellness Advisors in sales
  • Fluent in English and excellent communication and interpersonal skills
  • Strong customer service skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, and ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
  • Proficient with computers and Studio software
Company Overview:

YogaSix believes everyone deserves the mind-body experience of yoga. We offer six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.

This position is hourly + commission and includes full access to our facility.


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