Sales and Service Specialist
4 weeks ago
YogaSix - Lake Oswego is seeking a highly motivated and customer-focused Sales and Service Specialist to join our team. As a Sales and Service Specialist, you will play a key role in supporting the General Manager in overseeing the studio's sales goals and customer service standards.
Key Responsibilities:- Lead generation and membership sales and retention
- Work alongside the GM to grow all revenue streams, including memberships, retail, and teacher training
- Schedule and participate in grassroots marketing partnerships to drive new guest traffic
- Support the recruitment, hiring, training, and supervision of Wellness Advisors on the sales process
- Delegate sales activities to the Wellness Advisor teams
- Execute new member welcome and lost sheep calls
- Track first visits
- Work alongside the Lead Wellness Advisor to manage the team
- Respond to advanced customer service calls
- Fill in as needed for sales associates
- 1+ year of retail/service sales or fitness sales experience
- Proven experience in generating and following up on leads
- Confident in generating personal sales and training Wellness Advisors in sales
- Fluent in English and excellent communication and interpersonal skills
- Strong customer service skills
- Ability to excel in a fast-changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgment
- Solid writing and grammar skills
- Highly organized, proficient in data management, and ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients, and the general public
- Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
- Proficient with computers and Studio software
YogaSix believes everyone deserves the mind-body experience of yoga. We offer six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.
This position is hourly + commission and includes full access to our facility.
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