Customer Identification Program Specialist

6 days ago

Phoenix, Arizona, United States Western Alliance Bank Full time
Job Title:
Customer Identification Program (CIP)/Know Your Customer (KYC) Specialist

Job Summary:
The Customer Identification Program (CIP)/Know Your Customer (KYC) Specialist plays a critical role in the Financial Crimes Compliance (FCC) Department, reporting up through the EDD/KYC Operations Group. This position is responsible for reviewing and processing various CIP and KYC requests received through the FCC EDD Mailbox, as well as various CIP/KYC onboarding-related assignments in support of the Bank's initiatives and BSA/AML/KYC policies and procedures.

Key Responsibilities:
  • Review and process incoming CIP/KYC exception requests in a timely manner, escalating as necessary.
  • Identify and review bank customers to determine eligibility for procedural exceptions and escalate as appropriate.
  • Adhere to bank policy, procedure, and regulatory requirements, maintaining a strict level of confidentiality.
  • Assist with various bank initiatives, including new line of business and product launches.
  • Collaborate with key business partners across all lines of business to ensure overall unit goals and deadlines are met.
  • Provide support and guidance to bank operational areas and assist with the implementation of BSA-related programs.
  • Assist with special projects and data gathering for audit and/or regulatory purposes.
  • Support internal audit and federal regulatory examinations.

Requirements:
  • 2+ years of experience in audit, financial investigations, or the broader banking industry.
  • Associates Degree (AA) preferred or High School Diploma/GED.
  • CAMS Certification preferred.
  • Experience with Bank Secrecy Act Compliance.
  • Familiarity and understanding of CIP, CDD, KYC, EDD, and USA PATRIOT ACT.
  • Knowledge of bank products, including deposit, lending, ACH, ATM, RDC, and correspondent banking.
  • Ability to meet regulatory deadlines with a sense of urgency while maintaining a high level of professionalism.
  • Knowledge of bank system software and/or imaging systems a plus.

What We Offer:
Western Alliance Bank offers a competitive salary, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, employee volunteer program, and wellness program. You'll also have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career.

About Us:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, national origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information.

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