Assistant Manager

6 days ago


Bolingbrook, Illinois, United States True Blue Car Wash Full time
Job Summary

True Blue Car Wash is seeking a highly motivated Assistant Manager to join our team at our Car Wash and Oil & Lube Center location in Bolingbrook, IL. As an Assistant Manager, you will be responsible for serving our customers by addressing inquiries, making them feel welcome, and explaining our wash packages and monthly membership plans. You will also work closely with the Site Manager to ensure that the location meets and exceeds the organization's standards in leadership, customer service, safety, quality, operational excellence, and financial performance.

Key Responsibilities
  • Successfully onboard new employees, train and coach staff, perform activities around employee engagement, and recognition
  • Ensure that customers are satisfied and that any inquiries, incidents, and issues are resolved in a timely manner
  • Ensure the site follows all approved safety procedures
  • Ensure the site follows all approved vehicle damage claim procedures
  • Perform other duties and responsibilities as assigned
Requirements
  • Leadership and communication skills, including active listening
  • Experience with team building
  • Excellent sales and customer service skills
  • Ability to anticipate customer needs
  • Proficient computer skills
  • Strong work ethic and professional attitude
Experience

Three+ years of retail experience, with at least one year in a supervisory/management role. Candidates with supervisory experience from a Big box environment or auto industry, car wash, or lube store are encouraged to apply.

Physical Demands

In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday; use of hands; reach with hands and arms; climb or balance; stop, crouch, and kneel. The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions. The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.

Working Environment

The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others. This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols.

Benefits
  • Competitive Pay. Starting hourly rate of $15.50 per hour plus commission opportunities
  • Paid Time Off Leave
  • Medical, Dental, and Vision Coverage available to Full-Time employees after 60 days
  • 401(K) plan with company match
  • Free Employee Car Wash Membership


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