Customer Service Representative

2 days ago


Indianapolis, Indiana, United States Crew Carwash Full time
About Us

Crew Carwash is a leading provider of car washing services, dedicated to creating smiles and lifetime customers. We are committed to providing exceptional customer experiences while maintaining a safe and clean environment.

Job Summary

We are seeking a Customer Service Representative to join our team in Indianapolis. As a representative, you will be responsible for delivering outstanding customer service, ensuring the highest quality of service, and upholding our company's values.

Responsibilities
  • Provide exceptional customer service by smiling, being approachable, and addressing customer concerns promptly.
  • Livethe #1 Value of Safetyby following all safety protocols and procedures.
  • Wow Customerswith your friendly demeanor, helpful attitude, and attention to detail.
  • Service advise and load customers efficiently, ensuring their satisfaction and loyalty.
  • Ensure industry-leading quality for our customers through precise operations and teamwork.
  • Maintain a park-like environment inside and outside, adhering to high standards of cleanliness and organization.
Benefits
  • $15-$16 per hour + incentive pay
  • Daily pay options available at no cost
  • Paid Time Off + 6 paid holidays (Full-Time only)
  • Free carwashes
  • Flexible schedules
  • Industry-leading training
  • Tuition reimbursement
  • Group health, dental, and vision (Full-Time only)
  • 401K with company match
Requirements
  • Be at least 16 years old
  • No prior work experience required
  • Work a minimum of 10 hours per week as part-time or 30 hours per week as full-time
  • Have the ability to work in a fast-paced operations environment
  • Be able to stand for extended periods of time (up to 8+ hours per day)
  • Be able to hustle with a sense of urgency
  • Be able to reach, twist, kneel, squat, run, and/or jump
  • Be able to push/pull drums and materials with the appropriate equipment
  • Be comfortable working near/around moving mechanical parts
  • Be able to climb ladders, scaffolds, and platforms
  • Be able to lift or move a minimum of 25 pounds
  • Be able to operate and utilize electronic devices
  • Be able to withstand extended exposure to all weather extremes


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