Customer Service Representative
2 days ago
Crew Carwash is a leading provider of car washing services, dedicated to creating smiles and lifetime customers. We are committed to providing exceptional customer experiences while maintaining a safe and clean environment.
Job SummaryWe are seeking a Customer Service Representative to join our team in Indianapolis. As a representative, you will be responsible for delivering outstanding customer service, ensuring the highest quality of service, and upholding our company's values.
Responsibilities- Provide exceptional customer service by smiling, being approachable, and addressing customer concerns promptly.
- Livethe #1 Value of Safetyby following all safety protocols and procedures.
- Wow Customerswith your friendly demeanor, helpful attitude, and attention to detail.
- Service advise and load customers efficiently, ensuring their satisfaction and loyalty.
- Ensure industry-leading quality for our customers through precise operations and teamwork.
- Maintain a park-like environment inside and outside, adhering to high standards of cleanliness and organization.
- $15-$16 per hour + incentive pay
- Daily pay options available at no cost
- Paid Time Off + 6 paid holidays (Full-Time only)
- Free carwashes
- Flexible schedules
- Industry-leading training
- Tuition reimbursement
- Group health, dental, and vision (Full-Time only)
- 401K with company match
- Be at least 16 years old
- No prior work experience required
- Work a minimum of 10 hours per week as part-time or 30 hours per week as full-time
- Have the ability to work in a fast-paced operations environment
- Be able to stand for extended periods of time (up to 8+ hours per day)
- Be able to hustle with a sense of urgency
- Be able to reach, twist, kneel, squat, run, and/or jump
- Be able to push/pull drums and materials with the appropriate equipment
- Be comfortable working near/around moving mechanical parts
- Be able to climb ladders, scaffolds, and platforms
- Be able to lift or move a minimum of 25 pounds
- Be able to operate and utilize electronic devices
- Be able to withstand extended exposure to all weather extremes
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