Shift Operations Manager

5 hours ago


Palmetto, Florida, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to make a positive impact on our guests' lives by providing exceptional service and ensuring a safe, clean, and fun environment for our employees and guests. As a Shift Manager, you will play a crucial role in achieving this goal by managing successful shifts, promoting guest satisfaction, and executing procedures with precision.

Key Responsibilities
  • Build sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager
  • Ensure policy and procedures are being followed on shifts
  • Train Team Members on Company operations, policies, and procedures, and guest service
  • Identify and respond to complaints and policy and procedures violations
Requirements
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training & Development: We bring out the best by ensuring everyone gets well-trained
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits & Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses and opportunities for advancement
  • Compensation: Work today, get paid tomorrow

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