Shift Operations Manager
5 hours ago
At Checkers & Rally's, we strive to make a positive impact on our guests' lives by providing exceptional service and ensuring a safe, clean, and fun environment for our employees and guests. As a Shift Manager, you will play a crucial role in achieving this goal by managing successful shifts, promoting guest satisfaction, and executing procedures with precision.
Key Responsibilities- Build sales and profits by promoting guest satisfaction and managing restaurant operations
- Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager
- Ensure policy and procedures are being followed on shifts
- Train Team Members on Company operations, policies, and procedures, and guest service
- Identify and respond to complaints and policy and procedures violations
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits & Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses and opportunities for advancement
- Compensation: Work today, get paid tomorrow
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