Automotive Sales Representative

3 weeks ago


Flat Rock, North Carolina, United States Crest Ford Flat Rock Inc Full time
Your Career Growth
As a Business Development Representative at Crest Ford Flat Rock Inc, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. Our comprehensive training program will equip you with the tools and expertise needed to excel in this role and achieve your career goals.

We are committed to providing ongoing support and development opportunities to help you succeed. Our team-oriented culture fosters open communication, collaboration, and mutual respect, ensuring that everyone feels valued and supported in their role.

Salary and Benefits
This role offers a competitive salary range of $45,000 - $65,000 per year, based on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, paid parental leave, and a 401(k) plan with company match.

Responsibilities
* Answer customer calls and establish follow-ups with sales appointments
* Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
* Provide customers with initial product information and direct them to the appropriate dealership resources
* Present initial financing options based on customer needs
* Follow up with leads that are not ready to make an appointment or no-show
* Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management
* Utilize CRM tracking system daily

Requirements
* At least one previous role-based customer service experience
* Excellent teammate with a collaborative attitude and eagerness to improve
* Prompt and courteous demeanor
* Positive and hardworking personality
* Strong computer skills
* Valid driver's license
* Pass a background check and drug screening

Our Company Culture
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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