Business Development Executive
3 weeks ago
Crest Ford Flat Rock Inc is seeking a highly motivated Business Development Representative to join our team. As a key member of our sales department, you will be responsible for establishing strong relationships with customers and driving business growth through effective communication and negotiation skills.
The ideal candidate will have excellent phone skills, a positive attitude, and a passion for working with customers. With a strong focus on customer satisfaction, you will be expected to provide exceptional service and support to ensure long-term loyalty and retention.
About the Role
This role offers a competitive salary range of $45,000 - $65,000 per year, based on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, paid parental leave, and a 401(k) plan with company match.
Responsibilities
* Answer customer calls and establish follow-ups with sales appointments
* Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
* Provide customers with initial product information and direct them to the appropriate dealership resources
* Present initial financing options based on customer needs
* Follow up with leads that are not ready to make an appointment or no-show
* Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management
* Utilize CRM tracking system daily
Requirements
* At least one previous role-based customer service experience
* Excellent teammate with a collaborative attitude and eagerness to improve
* Prompt and courteous demeanor
* Positive and hardworking personality
* Strong computer skills
* Valid driver's license
* Pass a background check and drug screening
Benefits
* Competitive salary range of $45,000 - $65,000 per year, based on experience
* Comprehensive benefits package including medical, dental, and vision insurance
* Paid time off
* Paid parental leave
* 401(k) plan with company match
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