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Medical Front Office Professional

2 months ago


Garden City, Utah, United States Bear Lake Memorial Hospital Full time

Bear Lake Memorial Hospital seeks a skilled medical front office professional to support the BLMH Bear Lake Clinic in Garden City, Utah. The ideal candidate will be responsible for patient registration, appointment management, and assisting the professional staff with patient care tasks.

Key Responsibilities:

  • Register patients upon arrival for urgent care and other clinic providers and services.
  • Assist the professional staff as needed with patients.
  • Help incoming and outgoing patients.
  • Make calls to pharmacy for physicians to inquire and/or submit prescriptions.
  • Take messages from patients and relay to providers or other staff.
  • Able to discern urgent/emergent needs of patients.
  • Direct patients to exam rooms when needed.
  • Handle telephone calls (primarily incoming and some outgoing patient messages).
  • Schedule and confirm patient appointments.
  • Process patient payments.
  • Work with insurance companies for pre-authorizations when necessary.
  • Scan patient records.
  • Ensure controlled substance scripts are handled appropriately.

Requirements:

  • Ability to perform tasks in a caring, positive, and professional manner.
  • Organize and coordinate schedules.
  • Problem solve and prioritize.
  • Professional telephone etiquette.
  • Ability to operate a computer (basic skills including keyboarding).
  • Basic computer and secretarial skills.
  • High ethical and integrity standards.
  • Excellent customer service.
  • Adhere to confidentiality & privacy requirements.
  • Able to sit for long periods. Some standing, lifting, bending, twisting required.
  • Able to complete essential duties with or without reasonable accommodation.
  • Ability to read, understand, follow, and enforce safety procedures.
  • Contribute to the culture and/or mission of the most caring hospital.

Equal Opportunity Employer: Bear Lake Memorial Hospital is an equal opportunity employer and all applicants will be given fair consideration based on their academic credentials and applicable work experience.