Front Office Support Specialist

5 days ago


Park City, Utah, United States Waldorf Astoria Hotels & Resorts Full time
Job Description

In the role of Overnight Guest Services Agent at Waldorf Astoria Hotels & Resorts, you will be responsible for ensuring seamless financial operations and exceptional guest experiences. This includes auditing, posting, and balancing daily financial transactions, as well as monitoring team member performance and providing guidance on tasks and responsibilities.

The ideal candidate will possess a passion for delivering outstanding guest service, excellent communication and organizational skills, and the ability to work effectively in a fast-paced environment. As a key member of our Front Office team, you will contribute to maintaining the high standards of our hotel and providing memorable experiences for our guests.

Key Responsibilities:

  • Audit, post, and balance daily cashiers' work for outlets, including Rooms and Food and Beverage.
  • Ensure credit card system reconciles to daily transaction lists.
  • Schedule, assign daily work, inform, and train team members.
  • Monitor, observe, and assist in evaluating team member performance.

Benefits:

  • Competitive salary: $20 per hour (plus full-time benefits).
  • Opportunities for career growth and development within the hospitality industry.
  • Comprehensive benefits package, including health insurance, career growth opportunities, recognition and rewards programs, and more.


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