Client Service Liaison
4 days ago
Are you passionate about delivering exceptional customer experiences and working in a fast-paced environment? We're seeking a skilled Client Service Representative to join our team at ESS, a leader in Educational Management Services.
Key Responsibilities:
- Act as a liaison between school district administration and our organization
- Direct and control the fulfillment of substitute teacher and paraprofessional assignments
- Provide daily communication with clients to facilitate positive client relations and resolution of client concerns
- Work with our substitute automated management system
- Update and manipulate data
- Build a team environment
- Compile reports for designated client contacts
Requirements:
- A minimum of 1-year customer service experience preferred
- Excellent oral and written communication skills
- Ability to thrive in a fast-paced, rapidly changing environment
- Demonstrate a high level of accuracy in data entry and excel
- Positive attitude and ability to work well within a team environment
- Proficiency in Microsoft Office Word and Excel
- Strong interpersonal skills and the ability to work in a team environment
About ESS:
ESS specializes in placing qualified K-12 personnel in daily, long-term, and permanent school district positions, including substitute teachers, aides, and other school support staff.
We have over 900 school district partners across the country and support the education of more than 5.5 million students daily.
Our employees enjoy benefits, comprehensive training, flexible work schedules, and professional development.
We are an Equal Opportunity Employer (EOE) and believe that a diverse company is more innovative and successful.
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