Executive Director

2 weeks ago

Doylestown, United States School of Rock Full time
About the Role

We are seeking a highly skilled and experienced Executive Director to lead our schools and help our students learn music and life skills. As a key member of our team, you will be responsible for driving business growth, improving efficiency, and increasing location profitability while managing the school's operations.

Key Responsibilities
  • Provide an exceptional experience for students and parents, delivering strong engagement and maximizing student enrollment.
  • Provide a top-quality customer service experience, including billing, schedule management, and clear and timely communication.
  • Build relationships in the local community, networking with local businesses, service organizations, and other educational institutions to increase visibility, create performance opportunities, and drive business.
  • Hire and onboard staff members, including recruiting and training to ensure they are successful in their roles and contribute to the success of the school.
  • Promote Diversity and Inclusion to create a welcoming and respectful environment for all individuals.
  • Deliver results through the management of educational and business Key Performance Indicators (KPIs).
  • Manage the marketing, sales, and promotions to drive school and student success.
  • Manage the school's financial performance, including analyzing data, tracking budgets, controlling labor costs and expenses, and utilizing P&Ls.
  • Oversee successful show and tour production and management, and provide students with inspirational performance opportunities.
  • Manage staff and school facilities to ensure a safe experience for all students, including maintaining staff compliance with safety standards and following protocols.
  • Provide evaluations, training, and disciplinary and termination decisions for employees as outlined in the handbook.
  • Travel to venues when required, representing SOR professionally and competently as guest artists' primary point of contact.
  • Plan, book, and coordinate travel and transportation logistics for visiting artists and tours.
Requirements
  • 3+ years work experience in management, sales, marketing, or customer service-related role.
  • Experience reviewing and managing a P&L or budget.
  • Excellent customer service skills.
  • Strong experience recruiting and managing staff.
  • Excellent communication skills (written and verbal).
  • Proven problem-solving skills.
  • A collaborator who works well across diverse populations.
  • Strong work ethic, integrity, and leadership skills.
  • Detail-oriented with strong organizational skills.
  • Experience and interest in working with children.
  • Passion and/or interest in music and the arts.
  • Entrepreneurial spirit and drive to grow a small business.

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