Loan Processing Manager

1 week ago


Nashville, Tennessee, United States NVR Full time

Job Title: Loan Processing Manager

NVR, a leading US homebuilder, has been helping families build their dream homes since 1948. As a company committed to quality and customer satisfaction, we take pride in our nearly 500,000 new homes sold and built across the country. Our homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don't just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to our multi-billion dollar business operations.

As a Loan Processing Manager, you will oversee the workflow of the loan processing team and track processing times to monitor efficiencies. Your attention to detail and experience with loans will make you an asset to the management team and allow you to assist the Branch managers with day-to-day administration.

This position is based on-site in our NVR mortgage offices.

Key Responsibilities:

  • Collaborate with processing team members to improve technical and customer service skills.
  • Review and assign all home loan files to processing staff and work with them to troubleshoot and rework challenging files.
  • Review selected files prior to submission and follow up on all pended or declined loans.
  • Manage closing reports and expectations to ensure settlement readiness for all home loan files.
  • Serve as liaison between processing department, loan officers, and underwriting to solve loan level issues.

Requirements:

  • 3 years experience processing new home purchase loans.
  • Strong aptitude for numbers and calculations.
  • Excellent customer service skills.
  • Proficient with Microsoft Word and Excel.
  • Supervisory experience is preferred.

Life at NVR:

At NVR, your desire to excel is matched by our commitment to your success. We'll give you the tools and industry knowledge you need to succeed. Our management team is tenured and talented, nearly 80% of them promoted from within, so you'll find mentors who can share their knowledge, provide career guidance and encourage your success.

Benefits:

  • Competitive Compensation
  • Home Purchase Discount
  • Mortgage and Settlement Services Discounts
  • Comprehensive Health, Life and Disability Insurance
  • 401(k) (Full-time employees are eligible to contribute immediately)
  • Employee Stock Ownership Program
  • Vacation and Holidays

We are an Equal Opportunity Employer. We value diversity and inclusion in the workplace. If you're passionate about delivering exceptional customer service and have a strong background in loan processing, we encourage you to apply.



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