Retail Sales Jewelry Associate
2 months ago
About the Role:
This is an exciting opportunity to join the Macy's team as a Retail Sales Jewelry Associate in the Fine Jewelry Department. As a key member of our team, you will be responsible for providing exceptional customer service, processing new merchandise, and maintaining accurate records.
Key Responsibilities:
- Customer Service: Acknowledge customers in a friendly and helpful manner, use technology to complete sales transactions, and perform audits.
- Merchandising: Merchandise jewelry cases for new products, season changes, special events, and clearance sales.
- Inventory Management: Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation, and assist in the inventory process.
- Fulfillment: Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS).
- Store Maintenance: Maintain orderliness and cleanliness of jewelry counters and area, and adhere to Asset Protection and inventory control and compliance procedures.
Requirements:
- Flexibility: Flexible availability, including days, evenings, weekends, and holidays.
- Interpersonal Skills: Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues.
- Teamwork: Enjoy working as part of a team, as well as independently.
- Adaptability: Resourceful and able to adapt quickly to changing priorities.
Benefits:
- Competitive Pay: Competitive hourly rate.
- Benefits Package: Eligibility for benefits, including 401k, medical, vision, dental, life, and disability insurance options, PTO accruals, holidays, and more.
About Macy's:
Macy's is a leading retail company committed to creating exciting and memorable experiences for every customer. We offer a range of opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas, allowing you to express your creativity and commitment to excellence, grow your career, and make a difference to your colleagues and customers.
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