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Retail Sales Jewelry Associate

4 weeks ago

Bay Shore, New York, United States Macy's Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our Fine Jewelry Department as a Clerical colleague. As a key member of our team, you will be responsible for processing new merchandise, maintaining records, and providing exceptional customer service.

Key Responsibilities
  • Acknowledge customers in a friendly and helpful manner
  • Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers, and return-to-vendor merchandise
  • Merchandise jewelry cases for new products, season changes, special events, and clearance sales
  • Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
  • Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation
  • Assist in the inventory process and monitor supply levels
  • Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS)
  • Maintain orderliness and cleanliness of jewelry counters and area
  • Adhere to Asset Protection and inventory control and compliance procedures
What We Offer
  • An inclusive, challenging, and refreshingly fun work environment
  • Empowerment to perform impactful work with tangible results
  • Coverage across medical, dental, vision, and retirement
  • Employee Assistance Program (mental health and financial literacy resources)
  • Fully-Funded education benefits may include 100% of tuition, books, and fees
  • Merchandise discounts
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities
About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career, and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team– Apply Today