Sales Associate

3 weeks ago

Bay Shore, New York, United States Chico's Full time

Job Summary:

The Sales Associate is a key member of our team, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of our brand, working closely with customers to understand their needs and provide personalized recommendations.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive and memorable shopping experience for every customer.
  • Drive sales growth by utilizing sales techniques, communicating product knowledge, and making recommendations to customers.
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
  • Participate in visual directives, including monthly store sets and zone maintenance.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Sign up clients for the reward program and build and maintain a solid customer following through clienteling and wardrobing.
  • Maintain consistent client communication through the utilization of customer books.

Requirements:

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.

Physical Requirements:

  • Constant walking/standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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