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MV Field Service Technician

2 months ago

Charleston, West Virginia, United States Vertiv Full time

Job Summary

A Field Service Technician is responsible for assisting in the start-up commissioning, integration, emergency service, and troubleshooting of medium voltage electrical switchgear, circuit breakers, protective relays, PLCs, meters, and other automated devices. The technician is also required to perform general and preventive maintenance on switchgear, respond to emergency calls, and strive to provide customers with a 'first time fix' for their equipment.

Key Responsibilities

  • Assist in the start-up commissioning, integration, emergency service, and troubleshooting of medium voltage electrical switchgear, circuit breakers, protective relays, PLCs, meters, and other automated devices.
  • Perform general and preventive maintenance on switchgear.
  • Respond to emergency calls and provide customers with a 'first time fix' for their equipment.
  • Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
  • Ability to evaluate the operating conditions of equipment.
  • Ability to interact comfortably with all levels of internal and external customers.
  • Must have the ability and self-motivation to manage one's own schedule.
  • Provide accurate and timely communication to internal and external customers.
  • Monitor and ensure compliance with all safety policies, procedures, guidelines, and laws.
  • Provide accurate and timely reporting of timecards, expense reports, etc.
  • Drive Continuous Improvement.

Requirements

  • 3+ years of hands-on medium voltage switchgear or field services experience.
  • Training in electrical theory and technologies.
  • Familiarity with electrical/electronic test equipment and fundamentals.
  • Reading schematics and blueprints for power control, automation.
  • Power distribution, AC/DC, Voltage Circuit Theory, and practical troubleshooting skills.
  • Background in electrical power, including medium voltage, and experience with most types of switchgear testing.
  • Experience with programming PLCs and HMIs.
  • Mechanical aptitude.
  • Standard computer skills, including MS Outlook, Word, and Excel.
  • Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Valid driver's license.

Physical Requirements

  • Must be able to consistently lift up to 50 pounds.
  • Frequent standing.
  • Frequent kneeling/crawling/stooping.
  • Frequent bending/twisting.
  • Frequent climbing (stairs, ladders).
  • Frequent driving (car, van, truck).

Environmental Demands

  • Extreme cold (below 32*).
  • Extreme heat (above 100*).
  • Noise Level (Medium/High need to shout to be heard).
  • Working around moving machinery (fork-lifts, tractors).
  • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.).
  • Work outdoors (no effective protection from weather).

Travel Time Required

  • 60% to 80% depending on location of residence.