Field Service Technician
2 months ago
About NCR Corporation
NCR Corporation is a global leader in digital commerce solutions for the retail, restaurant, and banking industries, with a presence in 35 countries worldwide. We aim to create exceptional consumer experiences and empower our customers to succeed in today's competitive landscape. Our team is dedicated to exceeding customer goals and delivering high-quality services.
Field Service Technician
Job Summary:
We are seeking a skilled Field Service Technician to join our services support team, providing exceptional customer service and ensuring high levels of customer satisfaction. As a Field Service Technician, you will be responsible for responding to customer calls, servicing equipment, managing hardware maintenance, and ensuring customer satisfaction through technical expertise.
Key Responsibilities:
- Respond to customer installation, maintenance, and service calls in a timely and professional manner
- Servicing electromechanical equipment within an assigned territory, ensuring optimal performance and efficiency
- Oversee hardware maintenance, installation, and software support, utilizing technical skills on various products and systems
- Perform maintenance, repair, and system overhauls, ensuring minimal downtime and maximum customer satisfaction
Requirements and Qualifications:
- Knowledge of systems architecture and network management, with a strong understanding of technical concepts and principles
- A+ Certification, CompTIA, N+ Certification, and PC skills, with a strong foundation in Microsoft Office Suite and operating systems
- High School Diploma or GED, with a strong emphasis on technical education and training
- Must be authorized to work in the U.S.
We offer a comprehensive training program, providing three weeks of job-related training at the NCR Facility. Offers of employment are conditional upon meeting screening criteria.
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