Customer Service Advocate

3 weeks ago


Birmingham, Alabama, United States Dedicated Personnel, Inc. Full time
Job Title: Sales and Support Representative

Estimated Salary: $45,000 - $60,000 per year

We are seeking a highly skilled Sales and Support Representative to join our team at Dedicated Personnel, Inc. This role requires exceptional communication skills, the ability to build strong customer relationships, and a passion for sales.

Job Description:

  • Communicate with customers via phone, email, or in-person to understand their needs and provide product information.
  • Responsible for processing quotes and orders for products, rentals, and services.
  • Resolve customer complaints in a timely and professional manner.
  • Proactively create sales opportunities by making regular calls to existing and prospective customers.
  • Handle inbound sales lead calls to convert them into sales.
  • Overcome objections from potential customers by highlighting the benefits of our products and services.
  • Prepare and send sales orders to customers.
  • Estimate delivery dates based on our production and delivery schedules.
  • Build and maintain strong relationships with customers, resolving any issues that may arise.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet sales targets.
  • Proficient in computer software and databases.

Benefits:

  • Competitive salary and commission structure.
  • Opportunities for career advancement.
  • Comprehensive training program.


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