Clinical Intake Coordinator

4 weeks ago


Cincinnati, Ohio, United States TriHealth Full time
Job Description

As a Clinical Intake Coordinator in our Occupational Medicine department, you will play a critical role in ensuring the smooth coordination of patient visits from registration to sending visit information to employers and BWC representatives. Your attention to detail and excellent communication skills will be essential in ensuring patients are registered to the correct company and services, and that follow-up with employers on authorizations or questions is completed in a timely manner.

Key Responsibilities:
  • Coordinate patient visits from registration to sending visit information to employers and BWC representatives
  • Ensure patients are registered to the correct company and services
  • Follow-up with employers on authorizations or questions
  • Prioritize patient start times
  • Work closely with billing to ensure proper documentation is sent to the correct MCO, billing, and Workers' Compensation department
  • Scan visit information to the proper EMR location and coordinate the results process
  • Assist with drug and alcohol testing and other non-invasive testing as required
  • Assist with referral or testing scheduling as needed
Requirements:
  • High School Degree
  • BLS Certification
  • Excellent customer service and communication skills
  • Proficient in spelling, grammar, typing, and computer applications including Microsoft
  • Accurate data entry skills
  • Critical Thinking
  • 3-4 years experience in a medical/physician office setting or customer service
Working Conditions:
  • Climbing - Rarely
  • Hearing: Conversation - Consistently
  • Hearing: Other Sounds - Frequently
  • Kneeling - Occasionally
  • Lifting 50+ Lbs. - Rarely
  • Lifting


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