Clinical Intake Coordinator
4 weeks ago
Job Overview
This position coordinates patient visits from registration to sending visit information to employers and BWC representatives.
The incumbent ensures patients are registered to the correct company and services, follows up with employers on authorizations or questions, and prioritizes patient start times.
They work closely with billing to ensure proper documentation is sent to the correct MCO, billing, and Workers' Compensation department for quicker payment of service.
The Clinical Intake Coordinator scans visit information to the proper EMR location and coordinates the results process to ensure timely results delivery.
They assist with drug and alcohol testing and other non-invasive testing as required for efficient and timely throughput.
Additionally, they assist with referral or testing scheduling as needed.
Job Requirements
High School Degree
BLS Certification
Excellent customer service and communication skills
Proficient in spelling, grammar, typing, and computer applications, including Microsoft
Accurate data entry skills
Critical Thinking
3-4 years of experience in a medical/physician office setting or customer service
Job Responsibilities
Working Conditions
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting
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