Front Desk Registration Specialist

7 days ago


Poughkeepsie, New York, United States MSCCN Full time
Job Summary

We are seeking a highly skilled Front Desk Registration Specialist to join our team at Vassar Brothers Medical Center. This role is responsible for providing exceptional customer service by obtaining and verifying demographic and insurance information for check-in processes.

Key Responsibilities:
  • Follow opening and closing procedures, adhering to policies for daily deposits and banking reconciliations.
  • Greet patients and visitors in a polite, prompt, and helpful manner, checking them in and obtaining necessary demographic and insurance information.
  • Review all forms for accuracy, completion, and signature according to policy prior to scanning.
  • Collect co-payments as required by policy and answer telephones, handling and routing or assisting callers following DRA phone procedures.
  • Schedule appointments, verifying patient insurance eligibility, coverage, and authorizations using HQ scheduling protocol and designed workflows of Cerner and DRA tools.
Requirements:
  • High school diploma or equivalent.
  • Two (2+) or more years of medical office experience.
  • Prior experience with physician scheduling and familiarity with insurance company guidelines.
Preferred Qualifications:
  • One year of college or specialized post-high school training in medical terminology and medical office procedures.
Compensation:

The estimated salary for this role is $19.67 per hour, commensurate with experience.



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