Customer Service Professional

8 hours ago


Bedford, New Hampshire, United States Ferrotec (USA) Corporation Full time

We are a diversified manufacturer committed to delivering precision solutions to our customers with a focus on quality, value, and service.

Ferrotec (USA) Corporation is a technology company serving the semi-conductor industry by providing advanced material, component, system, and manufacturing solutions.

Key Responsibilities:
  • Process quotations, sales orders, bookings, releases, and shipments.
  • Cordinate with other departments to resolve problems.
  • Maintain high customer satisfaction through courteous and efficient service.
  • Initiate customer orders for changes, consignments, returned/repaired product, short shipments, and credits.
  • Enter sales orders into Oracle ERP system.
Requirements:
  • High School Diploma or equivalent and 5-8 years' experience or Associate's degree in a related discipline or equivalent and 2-5 years' experience.
  • Experience with an ERP system preferably Oracle.
  • Bilingual language skills Chinese/English or Japanese/English are preferred.
Estimated Salary: $65,000 - $85,000 per year

This salary estimate is based on national averages and may vary depending on location, experience, and other factors.



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